We use Post Indonesia for all our shipments. Shipping estimates can be calculated after placing an item in your cart.
Shipments are made daily from Monday till Saturday, exept on public holidays. Most orders are shipped within 24 hours after payment is received. You will be contacted my mail immediately after shipment and will be provided with the parcel's unique identifier code for tracking the shipment (where online tracking is available).
If for some reason your shipment will be delayed, you will be contacted via email with an estimated date of shipment. We ship to USA, Europe, Australia and most other countries. If shipping to your country is not provided, contact us and we will consider adding it to our list if possible. Shipments via Post Office usually takes between 10 and 21 days to arrive, but it also depends on your location and it also is possible your shipment has been delayed by Customs.
In any case allow a max. shipping time of 21 business days and, if your order has not been received by then, let us know, so that we can
take appropriate action.
Whenever possible & practical we will combine your purchases & offer a discounted shipping rate to save you money. Our shipping expenses are based on the size and the weight. We usually ship parcels up to 2 kg by registered mail and anything from 2kg till 20kg by Airmail post. As Airmail post rates are substantially higher, we may select to split your order for mulyiple items to 2 small registered parcels, if that allows a lower shipping price. Also our priority is to make sure your purchase arrives safely & undamaged.
We use recycled boxes when we can, to help save trees, and money. Inside packaging we use bubble wrap and polystyrene, to insure your item arrives safely. We pride ourselves in safe, and secure packaging!
Customs and Import Fees
Like import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges.