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Return & Refund

You are purchasing a handmade product. It is not factory made. So there may be small flaws or imperfections. I try to do the best I can, but sometimes flaws slip thru. 
 
Need to Return a product? 
To return a product, you'll need to request a Return Merchandise Authorization (RMA) number. This can be done by contacting us via email within 7 days of receipt of the goods. NO returns of any type will be accepted without an RMA. 


Defective, Wrong, or Damaged Products
If a product is defective or damaged in transit, or if you receive the wrong item, you may return your order at our expense for a full refund or exchange, including

shipping.  If you receive a product which is defective, damaged, or the wrong product, please email us and inquire a RAM number. 

Products that are not defective or damaged may be returned for any other reason
Products must be returned in original packaging and original condition, please email us and inquire a RAM number within 7 days of receipt. 

Refund
A refund will be issued for the purchase price of the product within 2 business days of receipt of goods.  Shipping fees are not refundable unless product is damaged, defective or incorrect product was shipped.
Whenever possible, refunds willl be issued by original method of payment.  Please note that we will not be responsible for the length of time PayPal, Visa, Mastercard, etc., may take to credit your account.

We recommend you use a Service with tracking for your return.